Refund Policy


You can choose what type of refund policy that you want to have for your business.


You can add this policy to your Website Terms of Use if your customers are purchasing through your website (or links on your website). These terms may also be repeated in separate terms if you are licensing digital products like online courses and memberships.


No Refund

Our business does not provide refunds of any kind for any reason. You can cancel your purchase and cease to participate in any of our programs or services, however, this will not warrant a refund of any kind.



Refund or Money-Back Guarantee (Notice but No-Strings)

To obtain a refund, you must request your money back within X days of the purchase. You may request your money back by emailing [Support Email Address].

Your email refund request must contain information about the product your purchased, the date of the purchase, and the email and name associated with any such purchase.

You are not required to submit any proof that you have completed any work or meet any other requirements. If you request a refund within the applicable time period with the required information, we will rescind access to the product or will request that it be returned and will give you a full refund through our payment processing system.

If you receive a refund to a digital product or program that you have purchased, the refund shall immediately terminate all licenses granted you to use the material provided to you. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.


Refund or Money-Back Guarantee (Notice and Conditions to be Met)

To obtain a refund, you must request your money back within X days of the purchase. You may request your money back by emailing [Support Email Address].

Our money-back guarantee is governed by the following terms and conditions, ALL OF WHICH MUST BE MET:

  1. Your email refund request must contain information about the product your purchased, the date of the purchase, and the email and name associated with any such purchase.
  2. You are required to submit proof that [DESCRIBE WHAT YOU NEED THEM TO SEND TO YOU - you did the work in the course and it did not work for you OR WHY THE PRODUCT WAS NOT RIGHT FOR YOU - GIVE DETAILS OF WHAT IS REQUIRED. If you request a refund and do not include the information that we have required by the end of the Refund Period, you will not be granted a refund.
  3. If you request a refund within the applicable time period with the required information, we will rescind access to the product or will request that it be returned and will give you a full refund through our payment processing system.

If you receive a refund to a digital product or program that you have purchased, the refund shall immediately terminate all licenses granted you to use the material provided to you. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.


E-commerce or Drop Shipping Policy Template - Refunds/Exchanges/Returns

If you are not 100% satisfied with your purchase from our business, you can return your qualifying item(s) for a full refund within X days of purchase.

Returns must be unused with the original tags attached (including the security tag, if applicable) and with the original packaging. Returned merchandise that does not satisfy these requirements may not qualify for a refund.

Our business offers a number of easy return options, including printer-free returns to UPS, UPS Pickups and more (subject to availability). Describe all Return Options here.

Please note that it typically takes about 5-10 business days for your return to arrive at our fulfillment center and be processed for refund. Once we receive your qualifying return and approve your refund, we will credit your original method of payment. Depending on your financial institution, please allow an additional 2–10 business days for the refund credit to post to your bank or credit card account.


EXCHANGES

You also have the option to exchange an eligible item instead of returning it for a refund. [DESCRIBE YOUR EXCHANGE PROCESS AND TIMELINES]